FANS FIRST Research provides the entertainment, event and hospitality industries with custom reporting including audience profiling, market intelligence and more — all powered by the fans, guests and attendees who know the product better than anyone.

Our reporting can be a standalone dataset or used to compliment your current post-event/show recaps and presentations, and provide insightful suggestions and comments to shape future strategy.

General insights and analytics are available in aggregate - allowing for a low barrier to entry for companies who do not need Custom Reporting

Our consumer insights, data and analytics provide powerful customer feedback which can help set trends and offer unique perspective that can help shift industry standards.

We believe it all starts with FANS FIRST, guests, attendees, and ultimately the consumer — they are what’s important within they hospitality and entertainment industries. Their feedback is more valuable than a box office report, ticket sale numbers, and other metrics.

We strive to provide new opportunities to benchmark experiences, satisfaction, and a glimpse into ever-shifting market needs.

FANS FIRST Research can provide strategy and consulting services for your venue or business, drawing from hospitality and entertainment best practices combined with our unique insights & analytics to design a bespoke plan to increase your NPS, SAT and more. Contact us today to see how we can help.